Years on the floor
Our body repair staff brings more than sixty years of combined experience across all types of collision work and restoration.
About
Family owned, and it shows in the work
Contours is a family owned and operated collision and restoration company. Our mission is to provide quality service and quality product, before, during, and after the repair.
Who you are dealing with
Our customers and our reputation are our most valuable assets
That is not a slogan we picked out of a book. It is the reason we answer the phone, the reason we will talk you out of a repair you do not need, and the reason we would rather lose a job than do it twice.
We treat every customer and every repair with respect and integrity. Most of our work comes from people who were sent here by someone we have already taken care of, which is a hard way to grow and the only one worth doing.
The people in the building
Experience where it counts
Years at the front counter
Our customer service representative has spent over twenty years in the business of taking care of people, which is a different skill than fixing cars.
Licensed insurance producer
On staff, in the building, working your claim alongside you and your carrier instead of leaving you to it.
The booth
Nothing lands in the finish
Color goes on in a sealed booth, not in an open bay with the shop door up. Air comes in through filters, moves past the car, and leaves, carrying dust and overspray out with it.
It is the part of the shop nobody asks to see and the reason a finish looks right up close. Grit that lands in wet clear does not come out again. It gets buried under it, and you find it in the sunlight later.
Service area
Who we take care of
We are on 2568 IL-23 in Ottawa and we regularly work with customers from Naplate, Utica, Marseilles, Grand Ridge, Serena, Seneca, La Salle, Oglesby, Peru, Streator, and Sheridan. If you are a little further out and the car is drivable, it is usually worth the trip.
Come see the shop
Estimates are free and you are welcome to walk back and look at what is on the floor.